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Privacy Policy

Last Updated: 5th February 2026

Introduction

SCC (Strategic Computer Consulting LLC) (“SCC”, “we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or business operations in the United Arab Emirates.

This policy complies with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and applicable data protection regulations.

Information We Collect

We may collect the following types of personal data:

Information you provide directly:

  • Name, job title, and company details
  • Email address and telephone number
  • Information submitted through contact forms, enquiry forms, or job applications
  • Communication preferences and subscription choices

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Device information and operating system

Information from third parties:

  • Business contact information from legitimate sources
  • Information from our partners and service providers

How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To respond to your enquiries, provide quotes, and deliver our IT solutions and services
  • Business Communications: To send information about our products, services, events, and industry insights (with your consent where required)
  • Customer Relationship Management: To maintain and develop our business relationship with you
  • Recruitment: To process job applications and assess candidate suitability
  • Website Improvement: To analyse website usage and enhance user experience
  • Legal Compliance: To meet our legal and regulatory obligations

Legal Basis for Processing

We process your personal data based on:

  • Your consent (which you may withdraw at any time)
  • Performance of a contract with you or your organisation
  • Our legitimate business interests
  • Compliance with legal obligations

Data Sharing and Disclosure

We may share your personal data with:

  • SCC Group Companies: Our parent company and affiliates for business operations and service delivery
  • Service Providers: Third-party vendors who support our operations (e.g., cloud hosting, email services, CRM systems)
  • Business Partners: Technology vendors and partners necessary to deliver solutions
  • Legal Authorities: When required by UAE law or to protect our legal rights

We do not sell your personal data to third parties.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the UAE, including the United Kingdom and the European Union, where SCC operates. We ensure appropriate safeguards are in place to protect your data in accordance with UAE law.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:

  • Secure encrypted connections (SSL/TLS)
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

Your Rights

Under the UAE data protection law, you have the right to:

  • Access: Request a copy of the personal data we hold
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Objection: Object to pthe rocessing of your personal data
  • Restriction: Request restriction of processing in certain circumstances
  • Data Portability: Receive your data in a structured, commonly used format
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods vary based on:

  • Active customer relationships: Duration of relationship plus 7 years
  • Marketing communications: Until you unsubscribe or request deletion
  • Job applications: 12 months unless you request earlier deletion
  • Website analytics: Up to 26 months

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal data from minors.

Marketing Communications

If you have consented to receive marketing communications, you may opt out at any time by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly at [email protected]
  • Updating your preferences through your account settings

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were last made. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

SCC UAE – Data Protection

  • Email: [email protected]
  • Address: [Physical address in UAE]
  • Phone: [UAE contact number]

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with:

UAE Data Office
Dubai Internet City
Email: [email protected]
Website: www.tdra.gov.ae

This Privacy Policy is provided in English. In case of any inconsistency between the English version and any translation, the English version shall prevail.